Refund Policy

Last updated: September 15, 2026

Overview

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In its original packaging
• Accompanied by the receipt or proof of purchase

Non-Returnable Items

The following items cannot be returned:

• Downloadable software or digital products
• Gift cards
• Sale or clearance items
• Personalized or custom-made products
• Intimate or sanitary goods

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Exchanges

If the item you received is defective or damaged, we will exchange it for the same item. Please contact us before sending the item back.

Shipping Costs for Returns

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Refund Policy, please contact us at: support@Iridescenty.store